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College of the
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Community Education

BUSINESS TRAINING

How to Register


Spanish for Office Personnel (038710)

Date:                July 30th - August 20th, 2015

Days:                Thursdays

Time:                5:30pm - 7:30pm

Fee:                  $78.00

Class Limit:      16
Location:          CR Community Education 333 6th Street Eureka, Suite B
Instructor:         Kathy Bierbaum-Cota


This is a comprehensive Spanish language program that provides immediate access to functional language skills for non-Spanish-speaking medical, school, office secretaries and receptionists. The language component utilizes phonetic encoding to present the most important Spanish commands, questions, and phrases pertinent to secretarial and receptionist work. No prior knowledge of Spanish necessary.

 

 

Microsoft Office Professional Certificate 2013   (038420)
Including Excel, Word, Publisher, and PowerPoint

Dates:                  August 3rd - August 12th, 2015

Days:                   Mondays & Wednesdays

Time:                   9:00am - 4:00pm

Fee:                     $325

Class Limit:         16

Location :            CR Community Education 525 D Street Eureka, Computer Lab 105

Join today’s technology workforce by adding our Professional class certificate to your resume. Gain hands-on experience while adding important skills to your resume with a Microsoft Office 2013 Professional class certificate of success from College of the Redwoods' Community Education Department. This is also a great class for those working at a home office needing more than just computer skills or just to give yourself and edge up on the competition for that next job promotion.

In this class learn about:

  • Using the ribbon in Microsoft programs.
  • Customizing commands and templates.
  • How to format and print for presentation.
  • Practice how to put in basic types of information and easy equations in Excel.
  • Make and easy chart in Excel and insert it into Word, PowerPoint, and Publisher.

 

 

Excel 2013 (Intermediate) (038949)

Dates:               August 17th & 19th, 2015

Days:                Monday & Wednesday

Time:                9:00am - 12:00pm

Fee:                  $250

Class Limit:       16

Location:           CR Community Education 525 D street Eureka, Computer Lab 105

Learn to work with larger worksheets in Microsoft Excel 2013, and use multiple workscheets efficiently. Get introduced to advanced formatting techniques, like applying special number formats, using workbook styles and themes, adding backgrounds, and mimicking watermarks. Get an introduction to pivot tables and charts. Plus, learn how to create basic equations and subtotals, and how to create and apply cell names. Learn how to sort and filter data, and create and format tables. Work more effectively with coworkers by learning to save workbooks as webpages, How to insert and edit hyperlinks, and how to share workbooks via email. Learn how to audit worksheets for errors, how to protect worksheets, and track changes in a workbook. Customize your Excel workspace, and create and modify custom templates.

 

 

Interviewing & Soft Skills Practice (038937)


Date:                August 17th, 2015
Day:                 Monday               
Time:                3:30pm - 7:00pm
Fee:                  $150
Class Limit:       20
Location:          CR Community Education 525 D street Eureka

 

Soft skills like communication, emotional intelligence, ethics and "grace-under-fire" are now on the radar of bosses looking to hire. How do you display these skills in an interview? That is what this class is all about! Practice tips and tricks needed to deliver a great  interview. Join us and never ask yourself  "I thought the interview went so well...why didn't I get the job?

And remember...come dressed to impress!

 

Practice These Interview Styles:

  • One-on-One
  • Panel
  • Telephone
  • Conference Call
  • Emailed Questions

(Next class: February 2016)

 

 

RRP 8-Hour New Certification(038891)

Date:               September 12th, 2015
Day:                Saturday
Time:               8:30am - 5:30pm
Fee:                 $295
Class Limit:      20
Location:         CR Community Education 333 6th St. Eureka, Suite B


This 8 hour EPA mandated class, required in addition to the CA DPH worker and supervisor certification, qualifies individuals performing renovations in target (pre-1978) housing and child occupied facilities (schools, day care centers, etc.). The course focuses on following the safe work practice requirements, health aspects, regulations, containment, cleaning and record keeping.



RRP 4-Hour Renewal Certification (038892)

Date:               September 11th, 2015
Day:                Friday
Time:               8:30am - 12:30pm
Fee:                 $295
Class Limit:      20
Location:         CR Community Education 525 D St. Eureka, Classroom 111

This 4 hour class provides an opportunity for those who have already received their EPA RRP certification to renew for another term.

 

 

Wizards of Digital Marketing Lecture/ Presentation (038946)

Date:          September 18th, 2015

Day:           Friday

Time:          5:30pm - 7:00pm

Fee:            $35

Location:    CR Community Education 525 D Street Eureka, Rooms 111 & 112

 

Wizards of Digital Marketing Hands-on Workshop (038947)

Date:          September 19th, 2015

Day:           Saturday

Time:          12:00pm - 4:00pm

Fee:            $200

Location:     CR Community Education 525 D Street Eureka, Computer Lab

 

Wizards of Digital Marketing Lecture/Workshop Bundle (038948)

Fee:           $175  (Get both classes for one low price!)

Take charge in this new age of digital marketing! Learn trending strategies marketing masters are using online. This professional development course is perfect for current and future business owners in addition to people looking to build their resume.

Everyone can be a marketing wizard!

This lecture and workshop is based off of the highly successful marketing mastery series sweeping through Humboldt County! Seating for the workshop is limited so sign up early.

Benefits of becoming a social media wizard:

  • Improved page rank and increased traffic to your website.
  • Grow brand awareness.
  • Strengthen customer recognition, loyalty, and trust.
  • Expand market reach and influence.

 

 

Insights on Flyer Design for Small Businesses (038944)

Date:              September 30th & October 1st, 2015

Day:               Wednesday & Thursday

Time:              1:00pm - 5:00pm

Fee:                $250.00

Class Limit:     16

Location:         Community Education 525 D Street Eureka, Computer Lab

 

Put your own marketing/advertising idea for the upcoming holidays into development with this hands-on class. Impress your customers with new skills to tickle their fancy.

Experience:

  • Taking charge over layout and composition
  • Deployment and utilization of white space
  • Building distribution strategies including social media
  • The power branding and imagery for results

* Students should have basic PC computer skills and some familiarity with a desktop publishing software, like Microsoft Publisher, is helpful.

 

 

Bilingual Frontline Customer Service (038889)

Date:               October 24th, 2015

Day:                Saturday

Time:               9:00am - 3:00pm

Fee:                 $155

Class Limit:      20

Location:         Community Education 525 D Street Eureka, Rooms 111 & 105

 

Interested in Sprucing Up Sales?


Knowing your customer is one vital part of effectively selling your product or service. A good customer experience creates a connection, and ultimately generates repeat customers. Small businesses know their customers, which is why having a well-trained team behind your product and service is essential. Bank on this opportunity for all of your frontline employees to learn how to deliver the essentials of customer service values in English or Spanish to each and every customer. To current or future employees, add a College of the Redwoods Certificate in Customer Service to your resume and gain skills that are constantly in demand.

This course will outline the necessary basics for superior frontline customer service. With an excellent bi-lingual instructor, the course will also role-play quality solutions for common conflicts and miscommunications in the English to Spanish or Spanish to English formats in customer service.

Class Will Cover and Role Play in both English and Spanish:

  • Identifying Your Customers
  • Establishing Attitude
  • Identifying and Addressing Needs
  • In-Person Customer Service
  • Giving Customer Service Over the Phone
  • Providing Electronic Customer Service
  • Recovering Difficult Customers
  • Understanding When, And How, to Escalate

Why not add a College of the Redwoods Certificate in Customer Service to your resume and show employer’s you’ve got what it takes to be the best!

 

 

Plugging Into Telecommuting (038890)

Date:              October 15th, 2015

Day:               Monday

Time:              6:00pm - 9:30pm

Fee:               $200

Class Limit:    20

Location:        Community Education 525 D Street Eureka, Room 105

We all see those scam ads that seem too good to be true. Yet it's obvious telecommuting is a serious career tool and one adding new opportunities each day. Now is the time to get yourself "plugged-in" to both the present and future lucrative workforce opportunities in telecommuting.

Learn about:

  • How to get started.
  • Potential technology requirements.
  • The "top list" desirable skill-sets to have.
  • Tips for job-searching on the web.
  • Optimizing time and mobility for availability.
  • Tips for advertising services on social media.
  • Hiring subcontractors when the workload gets too big.
  • Learn from someone who has worked in telecommuting.

 

 

Basic Business Computer Skills (038884)

Dates:              November 5th & 6th, 2015

Days:               Thursday & Friday

Time:                6:00pm - 9:00pm

Fee:                  $150

Class Limit:       16

Location:          CR Community Education 525 D street Eureka, Computer Lab 105

In this class students will discover in a hands-on computer lab all the basic components to using a computer in a business environment (it works for home users too!). We will go from the elementary steps of turning on a computer, into the distinctions between things like the operating system, network, and software. Explore the devices of technology that connect to the computer, while learning how to save and retrieve information! Amaze your current or future boss with this new set of skills that puts you right in the pulse of standard office technologies.

 

Loan Signing (039447)

Date:              November 16th, 2015

Day:               Monday

Time:              5:30 pm - 9:30 pm

Fee:                $105

Take-home test and certification fee :$30
(payable to Masters Notary via check, cash or card on day of class)

Class Limit:     20

Location :       CR Community Education 333 6th Street Eureka, Suite B

Instructor:       Master’s Notary

This course will provide students with information on the duties and responsibilities of the Loan Signing Specialist, which will enable students to acquire the essential knowledge and skills to be successful in this career field. After completing the course, students will be able to identify and understand the different types of loan documents with sufficient knowledge to explain them to the client, if requested. Loan Signing will conclude with an open book take home final exam with certification.

This is an excellent course for further understanding the various duties of a Notary Public, or understanding loan signing procedures in general. 

 

 

Notary Public Class & Exam (039448)


Date:                    November 17th, 2015
Day:                      Tuesday
Time:                    8:00am – 6:00pm
(Re-Commissioning class starts at 12:15)
Class Fee:            $105 payable upon registration to CR
(includes class materials)

State Exam Fee:   $40 - Check to Secretary of State payable to state proctor on day of exam
Class Limit:           22
Location:              CR Community Education 333 6th Street Eureka, Suite B
Instructor:             Master's Notary Academy


Become a California State Notary Public. California needs additional professional notaries! This class will provide new or previously commissioned notaries with the education and skills needed to pass the State proctored examination, detect fraud, and become successful in a career as a notary. There is a growing need for notaries in the expanding financial, real estate, business and law professions. Become a valuable employee or own your own business. This class exceeds the State qualifications for new applicants and notaries that are renewing their commissions. The student will receive a State approved Certificate of Completion for the class in order to take the State proctored notary examination. This is a one-day class that meets the requirements to sit
for the State notary exam. Commissioned notaries may take this course six months prior to their commission expiration date.

Contact us at 476-4500 for information about retest or test-only option.

Please inquire about the Passport Photo and Live Scan Requirements
Pre-registration and fee required in advance
.

 

 

Writing for Business Effectively (038886)

Dates:              February 3rd, 5th & 8th, 2016

Days:               Wednesday, Friday & Monday

Time:               2:00pm - 5:00pm

Fee:                 $250.00

Class Limit:      16

Location:          CR Community Education 525 D Street Eureka, Room 105

Don’t procrastinate– business has certain rules for success and being able to write effectively is high on the priority list. Everyone has the capacity to improve in this area. Tackle business writing to get the latest do’s and don’ts for report writing, project submissions, letters to vendors and customers, email etiquette, and even social media blurbs! This class will take you, the student, into a hands-on practice world of effective writing for the business environment.

Learn how to:

  • Learn to write clearly and concisely in a professional environment.
  • Enhance communications with suppliers and customers.
  • Project  projessionalism in and outside the organization.

 

 

Survival Finance & Accounting Skills

Dates:             February 24th & 25th, 2016

Days:              Wednesday & Thursday

Time:              5:30pm - 8:30pm

Fee:                $245.00

Class Limit:     16

Location:        CR Community Education 525 D Street Eureka

Gain confidence, and get some hands-on practice while tackling the basic terminology and skills required for routine business. Learn how to effectively use budgets, to read balance sheets and P&L statements, and get rid of that big question mark lurking over your head in business meetings. A great class for the newly promoted and/or inexperienced department head or manager, the newly-elected and/or appointed community board member. So if you someone who classifies themselves as a "non-financial" type of human-being caught living in a world obsessed by spreadsheets- this class is for you! Also a good starter class for future investors.

 

 

Social Media Specialist (038966)

Dates:             May 3rd - 26th, 2016

Days:              Tuesdays & Thursdays

Time:              3:30pm - 7:30pm

Fee:                $575.00

Class Limit:     16

Location:         CR Community Education 525 D Street Eureka, Room 105

The first key to marketing success is learning how to define and measure what success is. Once you can establish the true value social media can offer a business today- your job value can go sky-high. Treat the opporunity of becoming a specialist with the focus and direction of a project manager. Learn everything about it and tackle it in a methodical way. Identify your objectives, the steps to achieve those objectives, and put these together in a hands-on social media marketing project.

 

 

Medical Billing and Coding Program (038953)

 

Informational Meeting:

Monday, March 21, 2016 from 6:00 pm - 7:00 pm

Location: Community Education 525 D Street Eureka


Dates:             April 4th - June 22nd, 2015

Days:              Mondays & Wednesdays

Time:              6:00pm - 9:00pm

Fee:                 $1,899.00

Class Limit:      20
Location:         CR Community Education 525 D street Eureka, Room 111
& 112

This combined 80 hour billing and coding course offers the skills needed to solve insurance billing problems, how to manually file claims (using the CPT and ICD-9 manual), complete common insurance forms, trace delinquent claims, and use generic forms to streamline billing procedures.

Students will learn how to find the service and codes using manuals CPT, ICD9 and HCPCS. After obtaining the practical work experience (6 months to 2 years), students who complete this course could be qualified to sit for the American Academy of Professional Coders (AAPC)- Certified Professional Coder Exam (CPC or CPC-H Apprentice); the American Health Information Association (AHIMA) Certified Coding Associate (CCA) exam; and/or other National Certification Exams.

Objectives for course:

•     CPT (Introduction, Guidelines, Evaluation and Management)
•     Specialty Fields (i.e. surgery, radiology and laboratory)
•     ICD-9 (Introduction and Guidelines)
•     Basic Claims Processes for medical insurance and third party reimbursements
•     How to find the service and codes using manuals (CPT, ICD-9 and HCPCS)

 


Community Education Registration Form

If your specific business training needs are not listed above, or you need help identifying them through consultation, contact us about our many different customized training program options.

 

Contact College of the Redwoods

Community & Economic Development

 525 D Street

Eureka, CA 95501

Phone: 707.476.4500 Fax: 707.443.3417

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Website: www.redwoods.edu